The unfriendly attitude of health workers to their patients is one of the major reasons Nigerians seek medical help in other countries, President Muhammadu Buhari says.
Buhari who, before the coronavirus pandemic, was notorious for seeking medical attention in London, spoke through health minister Osagie Ehanire at the official commissioning of an International Conference Centre and Telemedicine hall as well as six other projects at the Federal Medical Centre (FMC), Abeokuta.
The president stressed the need for continuous training and retraining of health workers in order to deliver quality health care services to Nigerians.
“We still get all too often for comfort, disconcerting reports of not friendly attitudes of staff to patients, reports of unhygienic and housekeeping standards that leaves something to be desired even in the presence of sophisticated equipment and well-qualified doctors,” Buhari said.
“Such simple failings like these are more frequently responsible for the loss of confidence of the end-users in our health system than even the lack of equipment.
“They are the triggers for the distrust that will lead people to go on medical tourism.
“We have a lot of work to do in that area. I want to believe that the managers of our hospitals, after such laudable, fantastic infrastructure investment, will now begin to pay attention, not only to improving staff harmony and welfare but to retraining health caregivers for better professionalism that deliver service in a productive and courteous atmosphere based on the lessons we learnt from our traditional African hospitality”.
President Buhari also disclosed that his administration is currently embarking on the infrastructural development of all it’s tertiary hospitals so as to position them for quality health care delivery to the people.
He added that the National Health Insurance Scheme is awaiting a law that would make the scheme compulsory for every Nigerian.
The President said:
“We are carrying on infrastructural development at all our tertiary hospitals to position them for quality health care delivery to all persons, the National Health Insurance Scheme is awaiting a new law to make health insurance mandatory.”